Are you ready for a new challenge? Are you creative, organized, and enjoy working in a fast-paced environment? The Worldwide Incentive Compensation (WWIC) team is looking for a high-performing and action-oriented Business Program Manager interested in applying their skills in operations to help us achieve our business objectives. In this role you will play a key role in directly supporting a large and diverse global team, concentrating on developing practices that streamline the business and drive results.

You will effectively partner with teams within WWIC as well as our trusted partners (Corporate, External & Legal Affairs (CELA), Human Resources (HR), etc....) with a focus on operational initiatives. This dedicated Business Program Manager will establish and analyze Key Performance Indicators (KPIs) and reporting related to workforce productivity and own a series of projects and responsibilities tied to our optimization strategy. This role will exercise and develop your program management skills, require new and innovative approaches to manage and scale, and will include partnering with and supporting across all levels of the team. If you embrace a growth mindset, understand the complexities of change management, are energized by a fast paced and evolving environment, and want to blend strategic acumen with driving the execution of projects that materially impact results, this is a great opportunity to join a high-performance team.

The successful candidate is an individual contributor who excels at influencing without authority, dealing with ambiguity, and operating at exemplary levels. They demonstrate attention to detail and a passion for cultivating and maintaining impactful relationships.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond

Responsibilities

• With minimal coaching, you will work with cross-functional stakeholders to design programs from initiation to delivery.

• You will define and track success criteria and performance metrics.

• You will define and execute on a landing plan, leading the rhythm of business (ROB) during execution.

• Identify and scope opportunities to improve operations of existing programs by defining complex program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues.

• Drive clarity in complex program issues and strive for simplification.

• Cross-functional project management and collaboration across multiple teams and levels and boundaries. 

• As you contribute to or lead a portfolio of projects, you’ll communicate the program status and risk to stakeholders, and hold them accountable to following the schedule.

• You will work with other teams to ensure program processes are executed efficiently.

• You will collect and evaluate success metrics, and use a data driven approach to examine performance, derive value, and identify risk and opportunities.

Other

• Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement

• OR equivalent experience.

• Effective project management acumen with the ability to execute in an agile environment and ability to exert a broad influence model, especially with teams where you have no direct management control.

Preferred Qualifications:

• Communicate requirements and information programmatically and in a way that facilitates understanding and action by business partners at all levels.

• Demonstrate intellectual curiosity, proactive stakeholder engagement, a passion for learning, and the ability to contribute to a culture of continuous improvement.

• Stay connected to operational processes that other functions own to ensure understanding.

• Identify opportunities to solve problems at the root and drive change at scale.

• Work effectively in a changing environment, where required lead change management, and meet ongoing, overlapping deadlines with sometimes competing commitment timelines.

• Develop and use actionable metrics/KPIs to drive improvements in performance and behavior.

• Navigate and resolve unstructured deliverables and problems.

• Generate accurate conclusions and actions using data from analytical queries or tools.

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until May 27, 2024.

#EOJOBS

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .