Description

PeaceHealth is seeking a Concierge - Volunteer Services for a Full Time, 0.80 FTE, Day position. The general salary range for this job opening at PeaceHealth is $17.00 – $23.26. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective bargaining agreement, education, training, work experience, seniority, work performance, etc. Hours are Wednesday- Saturday 6am -2:30pm.

Job Summary

Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.

Essential Functions

• Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.

• Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.

• Give clear directions to persons and/or provide escort services to the desired location.

• Identify, issue proper ID, and direct vendors with appointments to the proper location.

• Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.

• Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.

• Call Environmental Services and/or other various departments for assistance when necessary.

• Performs other duties as assigned.

Qualifications

Education

• High School Diploma Preferred or equivalent

Experience

• Preferred: Customer service, concierge or related experience

Credentials

Skills

• Excellent customer service and communication skills. (Required)

• Ability to give clear, concise directions. (Required)

• Ability to work independently or as part of a team. (Required)

• Basic computer skills (Required)

Department / Location Specific Notes

St. John's Medical Center:

Essential functions may include, but are not limited to:

• Measuring temperature of caregivers, providers, patients, vendors, and visitors.

• Documentation and logging of data in a computerized tracking system.

Working Conditions

Lifting

• Consistently operates computer and other office equipment.

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.

Mental/Visual

• Ability to communicate and exchange accurate information.

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) .

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.

REQNUMBER: 83472